In phase 2 of the Scale-up Coaching programme, the voucher is split into multiple checkpoints to support the process and ensure progress. The checkpoints are defined by milestones set by Innosuisse and start-ups have to report on their progress at milestone reviews within a given time frame. Milestones are specific to each business case and ae defined in the interests of the successful development of the scale-up.

Evaluation and decision
You will be invited to a Milestone Review meeting to present the progress of your scale-up.
The start-up is set specific milestones in achieving the evaluation criteria, and the meeting is held to discuss the progress made in meeting the criteria under certain conditions.
- Positive evaluation
Innosuisse will inform you of the outcome of the review at the meeting and by email. An additional voucher budget will be released if required, and the next steps and new milestones will be defined. - Negative evaluation
Innosuisse will inform you of the negative decision by e-mail and IncaMail. The communication will explain why the review was not successful. A negative decision closes the coaching voucher.
This process usually takes about two to three weeks.
Milestone reports are to be submitted using the Innosuisse online tool and a milestone review request is to be sent to Innosuisse by email (startup@innosuisse.ch).
Frequently asked questions
The Innosuisse coaching vouchers are limited for use with the coaching options offered and cannot be paid out.
No, Innosuisse Certification is not a requirement to be eligible for the Scale-up Coaching.
The application cannot be edited once it is submitted. The Innosuisse office will reach out to you if it needs further clarification and/or documents are required.
All Innosuisse coaches have a proven track record of their expertise. Further information on the individual coaches is provided in the Innosuisse online tool. The information provided there is sufficient to make a selection. Innosuisse can support you with the selection if you are unsure.
The relationship between you and Innosuisse is a funding relationship. The associated rights and obligations are set out in the “decision” you will receive when your application has been approved. A “decision” is a legal term for the paper document that Innosuisse sends to the applicants. This document contains the decision as to whether an application for coaching was approved or rejected.
Your partnership with a coach is governed by a standardised contract, which is implemented in the IT tool and automatically becomes effective as soon as that coach decides to accept your invitation to work together. You will need to specify a portion of your budget to be assigned to each coach for their services. The budget amount is to be agreed between you and the relevant coach directly. If necessary, the budget can be amended at any time in the Innosuisse online tool by mutual agreement.
Yes. It is recommended approaching coaches who are relevant for your business challenges. You can approach and select individual coaches using the Innosuisse online tool. Innosuisse can support you with the selection.
Coaches are paid for their flexible coaching services on an hourly basis at a standard rate. The whole payments process is managed directly and electronically in the Innosuisse online tool.
The voucher is managed solely via the Innosuisse online tool provided by Innosuisse. There you can see which coach(es) you are working with and how much of your budget you have left.
The Innosuisse coaching voucher is only valid for Innosuisse-accredited coaches and cannot be used for coaches outside of the programme.
The submitted report/application cannot be edited once it is submitted. However, it is possible to send an updated pitch deck by email to startup@innosuisse.ch at the latest three days before the presentation at the Scale-up Award meeting. Any other additional documents after the submission are not considered for the evaluation.
You will be provided with an official template by Innosuisse that can then be uploaded to the Innosuisse online tool.
No, the portion of the budget that has not be used cannot be paid out.
Last modification 05.01.2023