Spotting personnel risks with a digital solution

Several researchers in the psychology, statistics and economics departments of the University of Applied Sciences and Arts Western Switzerland (HES-SO) are working concurrently together with the software publisher Oxial. They want to develop a program to help companies such as banks and insurers fight personnel risks, especially economic crime.

“We are focusing on the proprietary staff risk. Four of five fraud cases can be traced back to dissatisfied employees,” explains Oxial’s CEO Eric Berdeaux. Firms often say the stress index surveys used up to now are too expensive, adds Dr Magali Dubosson at the HES-SO in Fribourg. “We are looking for a solution to collect market-relevant data quickly and efficiently. In doing so, we aren’t concentrating on individuals but instead measuring whole teams and departments.” With a type of hotspot map based on anonymous employee surveys, companies should be able to determine at a glance where the greatest dangers lie and respond accordingly.